GETTING STARTED
What is Online Banking?
Online Banking is a free Internet-based service that provides a safe and convenient way to do your banking online from anywhere that offers Internet access. You can check account balances, transfer funds, order checks, place stop payments and more. You can even pay bills online absolutely free if you sign up for Online BillPay.
Back to the Top
How much does Online Banking cost?
Online Banking gives you immediate access to your Bank of Texas accounts free of charge. Once you are enrolled in Online Banking, you can enroll for Online BillPay, also a free service, provided you have a personal checking account at Bank of Texas.
Back to the Top
Do I need anything special to use Online Banking?
No, nothing special is required. All you'll need is the following:
- An eligible Bank of Texas deposit account. If you already have an eligible account with us, you'll be able to gain access to your account information online.
- A computer processor (CPU), monitor and printer capable of printing text screens or a hard drive capable of storing data.
- Internet Access. You will need an account with an Internet Service Provider (ISP) and an e-mail address. A modem that connects at 28.8 bps or faster will work best on our Web site.
- Internet Browser. We recommend that you use Netscape®, Microsoft Internet Explorer or AOL to take full advantage of our Online Banking Services. The Internet browser you use must support 128-bit encryption.
Back to the Top
Can I begin using the service immediately?
For Personal Accounts - Yes. Once you complete the Online Enrollment process, you'll be able to use Online Banking immediately.
For Business Accounts - You will need to complete and sign the enrollment form and mail or fax it to us. We will process your request within 2 business days of receiving your completed form and mail you a letter with instructions for logging on.
Back to the Top
Can I use Quicken, MS Money, or Quickbooks with Online banking?
Yes. Web Connect allows you to automatically download your transactions from Online Banking to reconcile your accounts all in one easy step. For more information on how to download your transaction information, just click on Quicken, MS Money, or Quickbooks.
Back to the Top
How do I sign up?
For Personal Accounts - You will need a Bank of Texas Account Number, Check/ATM Card Number and PIN, Social Security Number and Email Address to enroll using our Online Enrollment process. If you do not have this information, you will need to visit one of our convenient locations to enroll in person.
For Business Accounts - You will need to complete and sign the enrollment form and mail or fax it to us. We will process your request within 2 business days of receiving your completed form and mail you a letter with instructions for logging on.
You will need a Username and Password to access your accounts online. A Username and Password are created during the enrollment process.
Back to the Top
Why am I having problems enrolling online?
There are several possibilities. Typically, online enrollment shouldn't be a problem; however, there may be reasons why your enrollment cannot be processed online. Some of these conditions may incomplete account information, or an account type that is inaccessible online. Call our 24-Hour ExpressBank and they can help you through the enrollment process.
Back to the Top
What if I have more questions or need assistance?
If you can't find the answers to your questions online, please call our 24-Hour ExpressBank.
Back to the Top
|